🧠 BMC Helix CMDB 顧問與導入服務

BMC Helix CMDB Consulting & Implementation

我們協助建構與優化 Configuration Management Database（CMDB），建立正確、完整且可視化的 IT 資產關聯架構，為事件處理、變更管理與影響分析提供堅實基礎。

重點服務內容：

CI（配置項）架構規劃與資料建模
Discovery 工具整合與自動化同步
CI 關聯關係視覺化建構
資料完整性稽核機制
與其他模組（如 ITSM）無縫整合

We assist in building and optimizing your Configuration Management Database (CMDB), enabling accurate, complete, and visualized relationships between IT assets to support effective incident handling, change control, and impact analysis.

Key services include:

CI architecture planning and data modeling
Integration with Discovery tools for automated updates
Visual mapping of CI relationships
Data integrity audit mechanisms
Seamless integration with ITSM and other modules